File manager not opening in Joomla

Check error logs

As the Joomla module is a well-integrated solution, it configures all necessary URLs and paths automatically, meaning that there are typically no errors when accessing the file manager from TinyMCE.

If you encounter any problems, it's recommended that you check the following locations for additional information:

  • Check the Joomla logs. You can usually find the error logs in the logs directory of your Joomla installation.

  • Check your Nginx/Apache error.log and access.log on the server.

Examining these logs should provide more information about the issue and assist you in resolving it.

Alternatively, you can refer to our default PHP backend debugging manual to see the response returned by the server.

Where is the Joomla error log?

The location of the Joomla error log can vary depending on your server configuration. By default, Joomla logs errors to a file called error.php located in the logs directory of your Joomla installation. However, some hosting providers may store error logs in a different location or use a different naming convention.

To find the Joomla error log, follow these steps:

  • Log in to the Joomla admin panel.
  • Go to SystemGlobal Configuration.
  • Click the Logging tab and find the "Path to Log Folder" field. This will indicate the directory where the error log is stored.

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